TOLL SCAMS - What You Need to Know

Tips for avoiding smishing scams:

  • Don't reply to text messages from unknown numbers.

  • Don't click on links in texts from unknown senders to try to access a website through the text.

  • Delete and report the message using your phone's "report junk" option. 

  • Block the sender's email address or phone number. 

  • If you are unsure of the legitimacy of a text message, don't engage with the sender.

Clicking a link may let scammers:

  • install ransomware or other programs to spy on your online activity or hold your device hostage by encrypting data and demanding payment to unscramble it.

  • gain access to personal information including passwords, credit card numbers, banking PINs, etc., to take out loans or credit cards or perform other fraudulent financial transactions using your identity.